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Frequently Asked Questions

Quick answers to common questions

All purchased mock tests are available in your account dashboard under "My Mocks." Simply log in to your account and navigate to the "My Mocks" section to access all your purchased interviews. You can access them anytime, anywhere, with no expiration date.

We offer a 30-day money-back guarantee if you're not satisfied with your purchase. If you haven't used the mock test or are unsatisfied with the quality, contact our support team within 30 days of purchase to initiate a refund. Refunds are processed within 5-7 business days.

Yes! We provide special pricing for teams and educational institutions. For bulk purchases of 10 or more mock tests, you can receive up to 30% discount. Email sales@aiinterviewmaster.com for volume discounts and custom pricing plans.

Our AI analyzes your responses in real-time using advanced natural language processing. After each mock interview, you'll receive detailed feedback on your communication skills, technical knowledge, problem-solving approach, and overall performance. The feedback includes strengths, areas for improvement, and specific suggestions to enhance your interview skills.

Absolutely! Once you purchase a mock interview, you can retake it as many times as you want. Each session will have different questions to ensure you get comprehensive practice. This allows you to track your progress and build confidence through repeated practice.

We cover a wide range of interview types including technical interviews (coding, system design, algorithms), HR interviews (behavioral questions, situational questions), and domain-specific interviews (data science, machine learning, web development, etc.). Our question bank is continuously updated to reflect current industry standards.

The duration varies based on the type of interview. Technical interviews typically take 45-60 minutes, while HR interviews take 30-45 minutes. You can pause and resume interviews at any time, and you'll have access to your results and feedback immediately after completion.

Yes, absolutely. We take your privacy seriously. All your interview responses, performance data, and personal information are encrypted and stored securely. We never share your data with third parties. You can review our Privacy Policy for more details on how we protect your information.

We accept all major credit cards (Visa, MasterCard, American Express), debit cards, PayPal, and bank transfers. All transactions are processed securely through encrypted payment gateways. You'll receive an email confirmation with your receipt immediately after purchase.

Currently, we provide detailed performance reports and analytics after each mock interview. While we don't issue formal certificates, you can download your performance reports which include your scores, strengths, and improvement areas. These reports can be added to your portfolio or shared with mentors.