This Privacy Policy explains how AI Interview Master ("we", "us", "our") collects, uses, discloses, and protects your information when you use our website and services (the "Service"). By using the Service, you agree to this Policy.
1) Information we collect
- Account information: name, email address, and profile details provided during sign-in (including OAuth providers such as Google, GitHub, Facebook, or LinkedIn if you use them).
- Purchase and billing details: order identifiers and transaction metadata. We do not store your full card or UPI details; payments are processed by our payment partners (for example, Razorpay) according to their policies.
- Usage data: pages visited, features used, approximate location (from IP address), device and browser details, and diagnostic logs.
- Support communications: messages you send through the contact form or email.
2) How we use your information
- Provide, maintain, and improve the Service (including mock tests, analytics, and personalized experiences).
- Process purchases and deliver access to paid content.
- Secure the Service, prevent fraud, and troubleshoot issues.
- Respond to your requests and provide customer support.
- Send important service notices (e.g., security updates, policy changes).
3) Cookies and similar technologies
We use cookies and similar technologies to operate the Service (for example, to keep you signed in), remember preferences, and improve performance. You can control cookies through your browser settings, but some features may not work properly if cookies are disabled.
4) Sharing and disclosure
We may share information with:
- Service providers that help us operate the Service (hosting, analytics, email, and payment processing).
- Legal and safety: when required by law, or to protect our rights, users, and the public.
- Business transfers: if we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.
5) Data retention
We retain information as long as necessary to provide the Service, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary depending on data type and purpose.
6) Security
We use reasonable administrative, technical, and organizational safeguards designed to protect your information. However, no method of transmission or storage is completely secure.
7) Your choices and rights
- Access, update, or correct your account information where available.
- Request deletion of your account data, subject to legal and operational requirements.
- Opt out of non-essential communications (where applicable).
8) Children's privacy
The Service is not intended for children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children.
9) Contact us
If you have questions about this Privacy Policy, contact us via the Contact Us page.